PRIVACY POLICY

Last Updated: May 2026

Introduction

Galactic Tiles (“Galactic Tiles,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our showroom, products, and services.

Information We Collect

We may collect the following information from users who interact with our Website or services:

Name
Email address
Phone number
Project or renovation information
Billing or shipping information
IP address and browser data
Form submissions and communication history

How We Use Your Information

We use collected information for the following purposes:

Providing and managing services
Responding to inquiries and showroom appointment requests
Assisting with product selection, quotes, and design consultations
Sending service-related communications and updates
Improving our Website, showroom experience, and services
Complying with legal obligations

SMS Opt-In & Mobile Communication Policy

Users may opt in to receive SMS communications from Galactic Tiles by submitting a website form, showroom inquiry form, or other communication form and providing explicit consent through an unchecked consent checkbox.

SMS messages may include:

Appointment confirmations and reminders
Product or order updates
Responses to customer inquiries
Service-related notifications

Message frequency may vary depending on user interaction with Galactic Tiles.

Users may opt out of SMS communications at any time by replying STOP to any message received. Users may reply HELP for assistance.

Message and data rates may apply depending on the user’s mobile carrier and service plan.

Galactic Tiles does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for marketing or promotional purposes. This information is only shared with messaging service providers and carriers as necessary to deliver SMS services.

Information Sharing

We do not sell, rent, or trade personal information. We may share information only with:

Service providers assisting in business operations
Messaging providers and carriers for SMS delivery
Delivery or logistics partners when necessary to fulfill orders
Legal authorities if required by law

Cookies & Tracking Technologies

We may use cookies and similar technologies to improve user experience, analyze Website performance, and enhance service functionality.

Users may disable cookies through their browser settings; however, some Website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

User Rights

Users may request access to, correction of, or deletion of personal data by contacting us at:

webinfo@galactictiles.com

We will respond to requests in accordance with applicable laws.

Third-Party Links

Our Website may contain links to third-party websites. Galactic Tiles is not responsible for the privacy practices or content of external sites.

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our Website or services constitutes acceptance of the updated policy.