TERMS & CONDITIONS
Last Updated: May 2026
- Introduction
Welcome to Galactic Tiles (“Galactic Tiles,” “we,” “us,” or “our”). By accessing or using our website (the “Website”) or our services, you agree to be bound by these Terms & Conditions.
SMS Messaging Terms & Conditions
By providing your mobile phone number and opting in through our website, showroom forms, landing pages, or other communication methods, you consent to receive SMS and MMS messages from Galactic Tiles.
Program Description
Galactic Tiles sends SMS messages strictly for service-related purposes, including:
- Appointment confirmations and reminders
- Product or order updates
- Responses to customer inquiries
- Service-related notifications
Messages are only sent to users who have explicitly opted in. Message frequency depends on your interactions with Galactic Tiles.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Opt-Out Instructions
You may opt out at any time by replying STOP to any message. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.
Re-Opt-In
If you wish to receive SMS messages again after opting out, you may re-opt-in by submitting a new opt-in form on our Website or by contacting us directly.
Help & Support
Reply HELP to any message for assistance or contact us using the information below:
Email: webinfo@galactictiles.com
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Age Requirement
You must be at least 18 years old to consent to receive SMS communications from Galactic Tiles.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.
Consent Statement
Consent to receive SMS messages is not a condition of purchasing any goods or services.
- Services
Galactic Tiles provides products and services including, but not limited to:
- Ceramic and porcelain tile supply
- Marble, stone, and granite materials
- Bathroom vanities
- Kitchen cabinets
- Countertops
- 3D kitchen design visualization
- Product guidance and showroom consultation services
Specific products, services, pricing, and timelines may be outlined in individual quotes, invoices, or agreements.
- Use of Website
You agree to use this Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use of the Website.
- Orders, Payments & Refunds
All pricing, payment terms, deposits, returns, and refund policies are subject to the terms provided at the time of purchase or within applicable agreements.
Galactic Tiles reserves the right to refuse or cancel orders when necessary, including cases involving pricing errors, product availability issues, or suspected fraudulent activity.
- Intellectual Property
All content on this Website, including text, graphics, logos, images, design materials, and branding, is the property of Galactic Tiles unless otherwise stated. Content may not be reproduced, distributed, or used without written permission.
- Limitation of Liability
Galactic Tiles shall not be liable for any indirect, incidental, consequential, or punitive damages resulting from the use of our Website, products, or services.
- Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the State of New York and the United States.
- Changes to Terms
Galactic Tiles reserves the right to update or modify these Terms at any time. Continued use of the Website or services after updates constitutes acceptance of the revised Terms.
- Contact Information
Galactic Tiles
150 35th Street
Brooklyn, NY 11232
Phone: (718) 768-6060
Email: webinfo@galactictiles.com